Digital Operations

Digital operations spans the infrastructure behind great campaigns—from CRM and asset management to web platforms, compliance, and automation. Steve Sharpe has overseen the rollout of digital ops frameworks across social, CRM, and eComm environments.

Key Benefits of Strong Digital Ops:

• Structured Execution: Assets, approvals, and timelines are managed cleanly.

• Compliance-Friendly: Supports regulated environments and global legal standards.

• Scalable: Systems built to support multiple campaigns, markets, and teams.

Where It’s Critical:

• Global rollouts with localisation needs

• Product launches tied to CRM journeys or eComm

• Brands evolving their digital stack or operations model